Privacy & Cookies Policy
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Introduction
At Allenby Heating, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy explains how we collect, use, and protect the information you provide when you use our website, visit our showroom, or engage with our services.
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Information We Collect
We may collect the following types of information:
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Personal Information: This includes your name, email address, phone number, postal address, and payment details when you make a purchase or contact us.
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Technical Information: We collect information about your device, IP address, browser type, and browsing behavior when you visit our website.
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Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website and enable us to personalize your experience.
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How We Use Your Information
We use your information for the following purposes:
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Order Processing: To process and fulfill your orders, including sending confirmation emails and arranging delivery.
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Customer Support: To respond to your inquiries, provide support, and manage your account.
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Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
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Website Improvement: To analyze website usage and improve our website's functionality, content, and user experience.
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Cookies and How We Use Them
Cookies help us enhance your experience on our website by:
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Remembering Preferences: Cookies allow our website to remember your preferences and settings, such as language or location
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Analytics: We use cookies to analyze how visitors use our website, which helps us improve its performance and design.
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Marketing: Cookies may be used to deliver targeted ads based on your browsing history and preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.
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Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online. Despite these measures, please be aware that no method of data transmission over the internet is 100% secure.
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Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights, property, or safety.
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Your Rights
You have the right to:
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Access: Request access to the personal information we hold about you.
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Correction: Request corrections to any inaccurate or incomplete information.
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Deletion: Request the deletion of your personal information, subject to certain exceptions.
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Opt-Out: Opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details provided below.
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Third-Party Links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement.
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Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
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Contact Us
If you have any questions or concerns about this Privacy and Cookies Policy, please contact us at:
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Allenby Heating 229-231 Allenby Road UB1 2HB
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02085753756
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allenbyhp@yahoo.co.uk
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We are committed to protecting your privacy and ensuring a safe online experience. Thank you for trusting Allenby Heating with your personal information.